Table Of Content
But if you haven’t purchased your air travel arrangements from Princess, you must provide us with flight details prior to purchasing your transfer. Please remember to have your Medallion device, mobile device with the Princess® Cruises App downloaded, and your luggage tags when you get to the terminal. If you’ve completed the required OceanReady® steps and have your Medallion® device, you can expect a streamlined embarkation. If you will be using sharps of any kind, including needles, lancets, or blades, for your safety and the safety of others you must utilize a sharps container.
My husband has six weeks to live. Will Princess refund my cruise?
Any other special diet requests must be authorized in advance by the Princess corporate office. Princess is happy to meet your request for low-sodium, low-fat, low-sugar and vegetarian diets. Visit Cruise Personalizer® to indicate your dietary preferences. Shortly after we welcome you on board your spectacular Princess ship, you're invited to relax and dine at the World Fresh Marketplace at Horizon Court (varies by ship). The ship's multiple main dining rooms are also available. Experience a variety of dining options and nightlife on board a Princess cruise.
Crew Appreciation
Princess Cruises use a “pre-authorization” system to charge credit and debit cards for onboard spend. This is standard hotel practice and places a “hold” on your credit or debit card, although your bank does not actually release any money to us. At the end of your cruise, your onboard spend will be charged in one transaction, and the holds will then be released by your issuing bank. Please note, some banks hold pre-authorized funds for up to 30 days limiting the funds available in your debit or credit account. We strongly recommend you check your bank’s pre-authorization process if you have any concerns about this system.
Princess Cruises – Find The Best Cruise For You
All ships in the Princess® fleet are MedallionNet enabled. We had purchased the "Premier Package" which includes two specialty dinners per guest, but they still erroneously charged our CC for the dinner reservations. Because of the package, we doubted that we'd have many shipboard charges, if any, so a refund to our card was warranted in lieu of a shipboard credit. Sounds like you talked to MedallionApp support from the titles you stated.
All excursions include local English-speaking guides except for "On Your Own" excursions and where otherwise noted. We thank you in advance for following these recommendations, which we believe will enhance the enjoyment of your cruise. Children are welcome on all Princess ships, facilities vary. You’ll need to accept the terms and conditions of the Passage Contract before your cruise. One of the best things about cruising with Princess is the convenience of being able to charge all your onboard expenses to your stateroom.
Princess Cruises denied us boarding because of a positive COVID test. Where’s our refund?
Princess Sapphire Princess Cruise Reviews for Family Cruises to Antarctica (2024 UPDATED): Cruise Ratings on ... - Cruise Critic
Princess Sapphire Princess Cruise Reviews for Family Cruises to Antarctica (2024 UPDATED): Cruise Ratings on ....
Posted: Mon, 26 Jun 2023 22:32:28 GMT [source]
Princess reserves the right to filter content accessed via the ship's internet services. Please note high bandwidth consuming applications such as voice over IP telephony, peer-to-peer file sharing and streaming media may be restricted on board select Princess vessels. We appreciate your patience in affording us the time to respond to your request.
They didn’t organize many outdoor activities, which was a letdown. The cabin was clean, and the stateroom staff was very friendly. They certainly contributed to making the stay more comfortable.The food, unfortunately, was only mediocre, even with the upgrade to selective restaurants.
Live Support & Info
If we have any questions regarding your claim, we will contact you using the information provided in this request. To continue with your refund request, please provide expense details related to your vacation. Please refer to any communications you have received for more details on what expenses may be eligible for reimbursement. For immediate assistance, please visit our Frequently Asked Questions or chat with our Live Support Team.
It is the airline’s responsibility to make alternate flight arrangements resulting from a delay or cancellation. With Ocean® Casino you can wager on portals around the ship or play wherever you please – stateroom, poolside, spa, anywhere! Our practice mode uses virtual money so you can get to know our casino games on board when the ship’s casino is closed.
For assistance onboard with charging your equipment in your stateroom, please contact your stateroom attendant. Our Camp Discovery Youth Program for kids ages 3-11 will keep little ones entertained all day and evening. To participate independently, children must be age 3+ and potty trained. Our youth centers are operated by experienced staff, dedicated to keeping our youngest guests safe and happy.
Many water shuttle ports do not provide wheelchair access so even if the guest can board the water shuttle, they may not be able to disembark ashore. Again, the shore-side facilities, movement of the water shuttle, weather and tidal conditions can also preclude the use of the water shuttle. The following information is provided as general guidance for U.S. and Canadian passport holders.
To dispose of sharps while on board, request a sharps container from your stateroom steward. Restrictions or precautions may apply to pregnant guests, during the COVID-19 Pandemic – please review the COVID-19 section. The final decision to allow any guest to board a water shuttle or disembark the ship will be made by the Captain on the basis of the safety and welfare of all involved. For guests that have Future Cruise Credits, visit our Princess® Cruise Credits page to learn about how to use them. If your checked baggage is delayed or misdirected by a common carrier, immediately report this to the carrier.
Embassies or Consulates in the ports visited and contact information for local law enforcement in these ports is listed on your stateroom's TV. Federal Bureau of Investigation (FBI) by telephone as soon as possible, to the U.S. Department of Homeland Security electronically, and to the U.S. These U.S. requirements apply to all such incidents that occur on board in U.S. territorial waters, or at sea or in another country’s territorial waters if the individuals involved are U.S. nationals. The U.S. FBI may assert criminal jurisdiction in all of these circumstances. Each of the countries visited, as well as the ship’s country of registry (Bermuda), may also assert jurisdiction and impose additional reporting requirements.
Princess Luggage Valet delivers your bags from your home to your stateroom, and then back home again. The service is offered in partnership with Luggage Forward® in order to make your travel experience easier. No more hauling baggage through the airport, no more long check-in lines or waiting for your luggage to arrive at baggage claim, and no more risk of being held up in lengthy bag inspections at Customs.
ETAs must be obtained independently prior to embarkation. ETA requests may be submitted online or the ETA mobile app. Visa requirements for U.S. and Canadian citizens are listed on the guest's Travel Summary under "Notices," if applicable. All other nationalities, including those with U.S. or Canadian resident status, are responsible for verifying visa requirements for each port visited during the cruise.
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